Patient Access Services

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Relative to its peers, healthcare in the United States is characterized by high costs, poor outcomes and low patient satisfaction. Payers, led by the Federal Government, are increasingly requiring that providers demonstrate improved performance as a condition of reimbursement. Furthermore, patients themselves are becoming increasingly sensitive to provider costs and performance as costs are shifted to them through higher premiums, deductibles and co-pays. A new competitive, performance-oriented, and truly patient-centric landscape is emerging in healthcare. A landscape in which providers must either evolve or face the existential consequences of inaction


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